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Ever had a shipping problem? Of course you have. Ever lost a client because of it? Yes, you have. Even if you don’t realize it. It’s easy to be professionally embarrassed when an important package is not delivered on time or not delivered at all. Sometimes it’s really hard to be happy with your parcel service. Have you ever wished you could?

We all have. Almost any company is heavily dependent upon dependable parcel service. And almost every company has some shipping horror story to share about just how bad parcel service can get.

So it seems that there’s not really anything you can do to control your parcel service. You probably feel like there’s no recourse for your frustrations. The similar service and similar costs from the various companies makes us sick back and put up with any failed shipments and lack of fulfilled shipping promises.

It leaves you with a negative impression of parcel service in general. But then…bad things happen to everyone, right? You can agree to take something and be somewhere else with it at a certain time, but you might not always make it. You can’t eliminate outside complications. We’ve all missed or been dreadfully late to an important meeting because there was horrible traffic or an accident on the freeway. Delays are often unavoidable.

But I’m not telling you that you’ll just have to “get over” the fact that sometimes your parcel service will cause problems for your company with a lack of follow through on shipping promises. They are providing you with a professional service and they definitely have to follow through. So when they DON’T there should be a different kind of follow through. There should be a refund for services that were not rendered adequately.

Getting in touch with a parcel management service like Parcel Savings ensures that any time there is a possibility for a refund it will be requested. They track shipments for their clients. Any time there is a possibility for a refund they immediately process the request: missed deadlines, incorrect delivery, commercials delivered as residentials, etc. You’ll still have to deal with the after effects when there’s a shipping problem, but you can rest easier knowing that at least you’re getting your money back for the shipping service that wasn’t performed correctly.

Ben Jamison is a consultant working with companies looking to streamline their shipping processes and decrease their shipping costs. The first thing he suggests for most clients is Parcel Savings. Parcel Savings handles parcel refunds and discounts for their clients. Many first time users are surprised to see themselves receiving $1,000’s in refunds per week.

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